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GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
I purchase this purse in Las Vegas, ins a Guess store. After 2 years, carefully kept in the given bag, I used this purse only 2 times!! When I open: surprised!!! My wonderful new purse was completely peeling. Very disappointed with the quality of the material, that...
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Anonymous
Smitty

Do you have the receipt and did you contact the company as described in the accompanying literature which I'm sure you kept ?They were very good to my daughter when she had an...

#1114936
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I tried contacting them multiple times. I received a jumpsuit with only one strap. They promised they gonna send the strap so I was waiting and have the item tailored now. I called again after a month and they told me they don't have the strap anymore and there's...
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1.0
I didn't like
  • Zero customer satisfaction
  • Customer and employee service
  • Rude people
#1104633
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Guess - DISAPPOINTED WITH PRODUCT
April 13 2017 I Purchased two pairs of same style of shoes PEW sku 428403050055 Item No. GFLIZZIE2 for myself and my sister at Guess outlets in New Jersey. Both my sister and I are VERY DISAPPOINTED with the product purchased. After few hours of wearing these shoes we...
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Anonymous
Anon

Oh please. That's part of breaking shoes in, you get blisters and you put a bandaid on your back of your foot. The blisters eventually heal up rather quickly.

#1088519
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Guess - Haven't received my order and waiting for a refund

Guess
#1095150
1.0
Details
I haven't received my order as I had problems with DHL. I've send Guess a complaint asking for a refund, and I am still waiting for it for more than 3 weeks now. I can't contact DHL/UK Mail to confirm if they've send the order back, and Guess is not answering either. Really disappointed about the whole situation.
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Guess - horrible, Milipitas Great Mall, manager Amber very Arrogan

Guess
#1075665
2.0
Details
Amber claimed to be the manager of the store, not fit to be a manager, was very rude and arrogant, told me I don't have to shop at Guess just for price check on an item
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Guess - Poor quality jeans

Guess
#1066533
2.3
Details
My jeans lasted less than 6 months before they split right through the bottom! It was a thread bare tear and luckily I was at a friends house not out in public when it happened. I don't even have a big bottom and I only wore them occasionally on weekends. Never has this ever happened to me! Very disappointed. I expected a much better quality for the cost.
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Guess - Poor customer service

Guess
#1048138
3.0
Details
I purchased a few items online , which all were shipped in different packages. So far I was ok with that , but then one of my packages didnt even have a tracking number. I contacted customer service but they never replied and I never had a response about what happened to this specific package.
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Guess purse
Dear managers, I bought a guess wallet a while ago , few months after my usage , which I assure it's ultimately neat and clean, the wallet's leather has been torn and peeled in a totally ashaming way. Well, my being an old GUESS customer have always given me blind...
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2.2
#1083106
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I have had a store credit for ages that I am trying to use up. Every time I order, it does not let me apply it. When I call, nobody answers the phone. By the time I get a hold of someone, the item in my shopping cart is not available any more. This happened far too...
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#1071641
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Featured

GUESS IS A THIEF
GUESS IS A THIEF
GUESS IS A THIEF AND A CHEAT. They robbed me of my purse. I purchased a purse from a guess store in Scarborough town center. They told me my receipt was on backup on their file. Not even a few months later the purse started splitting (factory defect). I had called...
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1.0
I didn't like
  • Service
#1066539
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I'm sick and tired to call million times and explain again and again! If I can't sort it out I'm gonna open a case to claim guess factory outlet! Last day of may, I saw some bags were only 13.79$ and I purchased around 30 bags (there were no limit) 2-3 days later my...
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1.0
#1058859
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This is the most worst experience i ever had in United States in the 8 years here. I went to return a t shirt which they would smell and react like throwing up and say they would not accept the return because of the smell. I dont know where that smell came from. And it...
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1.5
#1056185
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Guess - Poor quality bags that is not worth even $10
Guess - Poor quality bags that is not worth even $10
Absolutely horrible quality bag. The handles were peeling off within one week of use. I was very surprised given that they are supposed to a well known brand. I have had Target bags that have lasted for years and costed a fraction of the price of the Guess bags. Simply...
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1.0
#1053487
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Contact Guess

Mailing Address:
Guess
1444 South Alameda Street
Los Angeles, CA 90021
Phone:
(800) 224-8377
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Guess Products and Services

Last Monday, after I tried on several dresses, I decided to buy two of them which were in 50 percent. The cashier asked me for my ID besides I had my Chase and Suntrust debit cards, as well as my Visa. Well, I'll buy just one of the dresses since you feel doubts- I...
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1.0
#1045484
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