Asheville, North Carolina
2 comments
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I bought a pair of $80 jeans from guess.com, I barely wore them.They ripped while trying to sit down???

Related: Guess - The worst pair of jeans i've ever had

I contacted customer service online and they asked for a picture of them.

I sent them a very high quality picture of the tear and I got an email back from them saying that the rip was analyzed and it was concluded that the rip was caused by "excess stress" and it wasnt manufactures error.Now, I dont know about anyone else, but I consider sitting down a daily activity and I think a pair $80 jeans, especially from a well known brand like Guess, should be able to withstand it.

Review about: Jeans Quality.

Review #541303 is a subjective opinion of a user.

2.5
Price Affordability
Advertised vs Delivered
Customer service
Delivery Service
PRODUCT OR SERVICE Guess Jeans
Reason of Review / Monetary Loss Damaged or defective / $80
Preferred solution Full refund

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Ricochet-Rabbit
#880283

You must have looked like the ultimate stuffed sausage to do that kind of damage. What kind of painful sound did it make? Was it more of a loud pop or the slow twang of individual threads letting go?

NoWorriesTampa
to Ricochet-Rabbit #887304

Those jeans must have been working SO hard... I'm surprised you were able to actually get into the "Sitting" position.

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