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Summary of Guess Customer Service Calls

19 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
01:58 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Guess to Ask about:

Return/ Replace:

  • “Return issues”

Product/ Service quality:

  • “Bad product”

Other:

  • “To claim the double points special loyalty rewards on a purchase of 648.03”
  • “Fake bag”
  • “Not receive my order”

About Guess

Top 5 Guess Products

Handbag, Watch, Jeans, Shoes, Bag

Top 5 Likes about Guess

Design, Style of the product, Staff, Quality of the products, Leather jacket

Top 5 Dislikes about Guess

Customer service, Zero customer satisfaction, Rude people, Customer and employee service, Theft of my money

Summary

Guess is a well known trademark in the world of fashion. The company was founded in 1982 by two Marciano brothers who moved to America from France looking for the best business opportunities. Today Guess has 19 licensing partners and more than 1.200 fashion stores in 80 countries. It delivers products and services of uncompromising quality, being recognized as a global brand of a young, sexy and adventurous lifestyle. Its story of success started from unusual jeans that disappeared from shelves just in hours. Now Guess offers complete line of clothes and accessories, including watches, bracelets and other exclusive designer items that make your image irresistible.

Guess reviews and complaints

Guess is ranked 368 out of 1917 in Footwear and Clothing category

Area Served

Canada

Payment Methods

VISA

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Guess Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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