Guess Contact Information

Toll-Free Number:

  • (800) 224-8377

Customer Service:

  • (877) 429-4837

Investor Relations:

  • (213) 765-5578
  • (800) 224-8377
  • (800) 394-8377
  • (877) 444-8377

does not support this feature.

Currently you can call only US numbers.

Email:

Headquarters Address:

Guess
1444 South Alameda Street
Los Angeles, California 90021
United States

Other Info:

GUESS PR
Please send all inquiries to: guessnews@guess.com

LICENSING/FRANCHISING
Please send all inquiries to: licensing@guess.com
EUROPE
For assistance with purchases, returns or online orders please call: 00 800 48 37 73 87 Monday through Friday 9:00-6:00 (Italian time). Emails typically receive a response within 24 hours.

Social Networks:

Summary of Guess Customer Service Calls

28 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
03:12 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Guess to Ask about:

Return/ Replace:

  • “Return issues”

Staff:

  • “NO ONE ANSWERS PHONES FOR CUSTOMER SERVICE!0”

Refund:

  • “Refund”

Product/ Service:

  • “Bad product”

Other:

  • “Order was later”
  • “To claim the double points special loyalty rewards on a purchase of 648.03”
  • “Fake bag”

Guess Rating Stats

1.6 out of 5 stars
based on 117 reviews
See all 196 reviews reviews

Rating stats

  1. 60 reviews
  2. 37 reviews
  3. 18 reviews
  4. 2 reviews
  5. 0 reviews

Rating trend

About Guess

Top 5 Guess Products

Handbag, Watch, Jeans, Shoes, Bag

Top 5 Likes about Guess

Design, Style of the product, Staff, Quality of the products, Leather jacket

Top 5 Dislikes about Guess

Customer service, Zero customer satisfaction, Customer and employee service, Theft of my money, Rude people

Summary

Guess is a well known trademark in the world of fashion. The company was founded in 1982 by two Marciano brothers who moved to America from France looking for the best business opportunities. Today Guess has 19 licensing partners and more than 1.200 fashion stores in 80 countries. It delivers products and services of uncompromising quality, being recognized as a global brand of a young, sexy and adventurous lifestyle. Its story of success started from unusual jeans that disappeared from shelves just in hours. Now Guess offers complete line of clothes and accessories, including watches, bracelets and other exclusive designer items that make your image irresistible.

Guess reviews and complaints

Guess is ranked 438 out of 2124 in Footwear and Clothing category

Area Served

Canada

Payment Methods

VISAMasterCard

Edit Description

Guess Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Guess to

i
Dresslily
Dresslily
3305 reviews
1.8
Compare
Rosegal
Rosegal
1897 reviews
2.0
Compare
Modlily
Modlily
2905 reviews
1.4
Compare
Fashionmia
Fashionmia
Has verified representatives
2590 reviews
3.6
Compare
Nautica
Nautica
22 reviews
2.0
Compare


Report
Write a review
Do you have something to say about Guess? What happened? What can we help you with?
Submit review Don't show this popup