Skip to content

Contact Guess Customer Service

How to Reach a Person at Guess

Verified Contact Information

Toll-Free Number:

  • 1-800-224-8377
Call Now
Send Message

Customer Service:

  • 1-800-347-1466
    Guess Jeans
  • 1-800-394-8377
  • 1-877-444-8377

Investors/ Franchising:

  • 1-213-765-5578
    US and Canada

Technical Support:

  • 1-877-429-4837
  • 1-718-338-1917
    Brooklyn, NY
  • 1-856-488-6303
    Cherry Hill, NJ
  • 1-732-549-7456
    Edison, NJ
  • 1-718-699-7458
    Elmhurst, NY
  • 1-516-629-5514
    Garden City, NY
  • 1-631-366-3392
    Lake Grove, NY
  • 1-212-226-9545
    New York, NY
  • 1-212-922-9792
    New York, NY
  • 1-212-385-0533
    New York, NY
  • 1-201-909-0765
    Paramus, NJ
  • 1-973-361-7009
    Rockaway, NJ
  • 1-718-370-1594
    Staten Island, NY
  • 1-914-709-1010
    Yonkers, NY

General Info:

guessinfo@guesswatches.com

Investors/ Franchising:

ir@guess.com

Media:

guessnews@guess.com
Press Inquiries

Guess Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Guess Phone Number
1 (800) 224-8377
Average Calls duration
3 minutes
Most Popular Guess Email Address
guessinfo@guesswatches.com
Issue Resolution Rate
Low (14% reported full resolution)
Guess Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Guess?

Most Popular Number:

(800) 224-8377
Total calls: 612 Issues resolved: 26 Last call: Jun 2, 2026

Guess phone number is 800-224-8377. To reach out to the Guess Jeans support, please call 800-347-1466. If you are interested in investor relations, call 213-765-5578. Please note that this line is for US and Canada callers only.
By calling Guess customer support you can address all your consumer issues and inquiries such as managing your order, request for return or refund, shipping and delivery, payment and billing, and many more.

Guess email address for general inquiries about the company and its products is guessinfo@guesswatches.com. If you need to contact the company with a press inquiry, drop an email at guessnews@guess.com. For those who are seeking investor or franchising opportunities, the email is ir@guess.com.
For more convenience, you can also send an email via Guess website.

The company has its main office located in Los Angeles. Guess address for the corporate headquarters is 1444 South Alameda Street, Los Angeles, CA 90021, USA. If you want to send correspondence to the head office, please use this address.

The company’s support department operates Monday through Friday from 6 am to 5 pm PT. On Saturday, the support is available from 7 am to 4 pm PT. The support hours on Memorial Day are also between 7 am and 4 pm PT.

To get in touch with the support team via Guess website, please go to the “Contact Us” page and choose “Contact Us” option from the list on the left side of the page. Then, fill out a quick online form and submit your inquiry. Guess customer support representative will reach out to you shortly to address your issue.

PissedConsumer Club

Contact Information

Guess Website:

Guess Help Center:

Corporate Office Address:

Guess Inc.
1444 South Alameda Street
Los Angeles, California 90021
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00 am - 5:00 pm (PT)

Saturday: 7 am - 4 pm (PT)

Store Locator:

575 Fifth Avenue

New York, NY 10017


537 Broadway

New York, NY 10012


23-25 Fulton Street

New York, NY 10038


1 Garden State Plaza Suite C-07

Paramus, NJ 07652


9015 Queens Boulevard Suite 1059

Elmhurst, NY 11373


5100 Kings Plaza Space 139

Brooklyn, NY 11234


21 Mall Walk Space 2030

Yonkers, NY 10704


2655 Richmond Avenue #209

Staten Island, NY 10314


55 Parsonage Road Space 2418A

Edison, NJ 08837


630 Old Country Road Space 1114

Garden City, NY 11530


301 Mount Hope Avenue Space 2055

Rockaway, NJ 07866


526 Smith Haven Mall Space E11A

Lake Grove, NY 11755


2000 Route 38 Suite 1225

Cherry Hill, NJ 08002

More contact details

Summary of Guess Customer Service Calls

951 TOTAL
CALLS
02:52 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Guess?

Shipping and Delivery Question:

  • “Regarding my order issue”
  • “Parcel”
  • “I can’t get the sale price on the Wensite”

Request for Information Question:

  • “Need help”
  • “About order”
  • “Information”

Product/ Service Question:

  • “Damage of bag”
  • “Regarding my purchase”
  • “Product is not working”

Return/ Replace Question:

  • “For return t-shirt”
  • “Coolers replacement”
  • “Holiday return”

Refund Question:

  • “My refund”
  • “Refund”
  • “I want my refund”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel and order”
  • “I applied to cancel my oder three days ago but I didn't get my refund yet”

Payments and Charges Question:

  • “Payment problem”
  • “To get my 20% discount. My code GUESSLISTG”
  • “Payments”

Staff Question:

  • “Watch service regarding”
  • “Service centre”
  • “After 3 calls to customer services still Have not received my order : they are Christmas gifts.”

Account Question:

  • “Because i received my reward”
  • “I can't login”
  • “Rewards”

Cards Question:

  • “My e gift card is empty ad I haven't used all so I wanted to why”
  • “E gift card”
  • “Gift card ploblem”

Website/ Application Question:

  • “Could not make an order online”
  • “Wanted to know official online site for guess in india”
  • “App issues”

Employment Question:

  • “W2”
  • “Payroll”

Other Question:

  • “The page doesn’t open for n safari or when i click the link”
  • “Guess lik”
  • “Wrong handbag”

Compare Guess Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Guess? What happened? What can we help you with?
Submit review Don't show this popup