Product: Guess Handbag Clear all filters (13 of 13 reviews match)
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I bought a guess handbag 6 months ago. Already the straps are starting to split. Took the handbag back to Strandbags. They said your policy has changed and even they don't know what it is. The lady in the store tried ringing your company three times with no response...
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Guess Handbag
#1172045
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GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
GUESS NEVER MORE: new purse peeling!!!
I purchase this purse in Las Vegas, ins a Guess store. After 2 years, carefully kept in the given bag, I used this purse only 2 times!! When I open: surprised!!! My wonderful new purse was completely peeling. Very disappointed with the quality of the material, that...
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Anonymous
Smitty

Do you have the receipt and did you contact the company as described in the accompanying literature which I'm sure you kept ?They were very good to my daughter when she had an...

Product
Guess Handbag
#1114936
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GUESS IS A THIEF
GUESS IS A THIEF
GUESS IS A THIEF AND A CHEAT. They robbed me of my purse. I purchased a purse from a guess store in Scarborough town center. They told me my receipt was on backup on their file. Not even a few months later the purse started splitting (factory defect). I had called...
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1.0
Product
Guess Handbag
I didn't like
  • Service
#1066539
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Guess - Poor quality bags that is not worth even $10
Guess - Poor quality bags that is not worth even $10
I have had Target bags that have lasted for years and costed a fraction of the price of the Guess bags. Simply unacceptable. Worse than the knockoffs that you get in the D.C. sidewalks. Get it together Guess. You cannot type 100 words as I am too irritated to waste my...
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1.0
Product
Guess Handbag
#1053487
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Guess - Handbag Review
Guess - Handbag Review
Guess - Handbag Review
Guess - Handbag Review
Guess - Handbag Review
I have a problem with guess and i think i will never buy from this guess anymore.i put my money in 2 bags i bought them from 2 egyptiam stires and they were in the sale period. One of them has it handel leather torn after 3 times of usage and the other one the hand...
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1.5
Product
Guess Handbag
#1005798
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Guess handbag peeling off
Guess handbag peeling off
Guess handbag peeling off
Guess handbag peeling off
Guess handbag peeling off
Guess handbag peeling off
On Monday, January 16, I bought a Guess handbag at Duty Free - São Paulo international airport. Yesterday, when I was going to use it for the first time, I noticed that the leather is peeling off from lots of places. I didn't even use the bag.What a waste of money. I...
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Anonymous
catherine

I have the same issue. I bought a guess bag and did not realise that the zipper was broken. It is a brand new guess bag.

ransom
ransom

Was this from a real true Guess store?

1.7
Product
Guess Handbag
I didn't like
  • Quality of handbag
  • Handbag is peeling off and i bought it on monday
#994260
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Guess - Handbag Review
Every single purse and bag I bought from guess starts peeling off maximum 2 months after I buy it. No matter how many chances I give this brand, it always fails me! The bags suffer from discoloration and peeling especially on handles. The purses look like a mess with...
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2.2
Product
Guess Handbag
#971176
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I bought a guess handbag and have been going through customer services to arrange a replacement due the the handles breaking on the first use. I have been given a voucher to spend online but only on full price products and my original bag is in the sale. I am not happy...
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1.9
Product
Guess Handbag
#887280
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Guess Handbag Review

I bought an expensive guess purse at Christmas for my mum, not long after the zip burst, I have tried to contact guess numerous times but just get ignored. This is why they are losing so many customers. Bad product, bad customer service
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Warranty
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Product
Guess Handbag
#851385
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MKJdeals sent me a second hand bag last may 2, there are stuffs inside the bag and the chains are obviously polished to make it look like new.i sent the item back that very same day, it arrived in their warehouse lat may 4. the item was just piled up in their stockroom...
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LazadaPH
LazadaPH

Hello again, Clariza. Good news! We have already refunded your payment for this item since May 16, 2016 around 11:11:45 PM via bank transfer. You may call your bank regarding ...

imsocla
imsocla

i really hope to get the refund today. so many promises since last week yet nothing has been carried out yet.

1.0
Product
Guess Handbag
I didn't like
  • Refund
  • Returns
#846929
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