Guess handbag peeling and looks like an old rag

88 of 95 Guess reviews

I got a guess handbag for Christmas 2009, hardly used it and months after getting it, started peeling, it has reached the point where it is literally disintegrating, it peels without even touching it.I went to where it was bought and they agreed with me that it is very bad quality and that I was very unlucky.

They asked for the receipt which I ofcourse don´t have as it was a present.

I have contacted Guess about this and am waiting for a reply.I have never had this problem with any handbag, not even with cheap ones bought in the market for 6 Euros!I think it´s disgraceful that a handbag that cost over 200 Euros, looks like a cheap rag!

This review is a subjective opinion of a user.
Report Comment

More Review Details

Monetary loss:
$250
Product or service
Handbag
Review category
Footwear and Clothing
review #462633
Had an experience with Guess? Submit review ›
Helpful? 6 Yes 6 3 No 3
Had the same issue 15 Yes 15
88 of 95 Guess reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
holavanahalli

Nov 08, 2014 #897022 Hyderabad, Andhra Pradesh, India

holavanahalli 7 minutes ago Hyderabad, Andhra Pradesh
I have a similar problem, purchased two bags one in Hyderabad and one in Bengaluru from Guess stores lost the receipts ,costing 10k, hardly used it, can the leather be replaced or repaired anywhere? contact me at spholavanahalli@gmail.com. immediately.

0 0 Reply
holavanahalli

Nov 08, 2014 #897019 Hyderabad, Andhra Pradesh, India

I have a similar problem, purchased two bags one in Hyderabad and one in Bengaluru from Guess stores lost the receipts ,costing 10k, hardly used it, can the leather be replaced or repaired anywhere? contact me at spholavanahalli@gmail.com. immediately.

0 0 Reply
Anonymous

Jan 13, 2015 #930398 M, Andalusia, Spain

I don´t think there´s much to be done, they are not leather and they use a very thin cheap material to imitate leather and it peels after some months. I have complained to guess and they say they cannot return money unless you have the receipt, ofcourse they know hardly anyone has it. In my case they were presents. It´s not just this bag, it´s a wallet too, it was literally falling to pieces. A real disgrace, i have told them they sell expensive rubbish.

3 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Guess. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Guess.
Filing a new complaint about
×