São Bernardo Do Campo, Sao Paulo
100% full Not resolved

I was shopping at Guess Sawgrass Mills on July 31, 2016 and I have bought 3 sunglasses and 1 purse, an now that I am confirming my bills I noticed that they charged me twice for the same purse.

How can they charge twice for the same purse with the same ID number?

Now I am in Brazil, so I wonder how Guess will return me this money?

It is a shame that this kind of situation happens in the United States.

I reaaly hope that some one from Guess answer my questions and give me a solution for this case.

Transaction: 197167

Store: 3113

Register: 6

Date: July 31, 2016

Please contact me.

Best regards,


Review about: Guess Genevia Handbag.

Reason of review: Problems with payment.

Monetary Loss: $5405.

Preferred solution: Full refund.

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