São Bernardo Do Campo, Sao Paulo
Not resolved
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I was shopping at Guess Sawgrass Mills on July 31, 2016 and I have bought 3 sunglasses and 1 purse, an now that I am confirming my bills I noticed that they charged me twice for the same purse.

How can they charge twice for the same purse with the same ID number?

Now I am in Brazil, so I wonder how Guess will return me this money?

It is a shame that this kind of situation happens in the United States.

I reaaly hope that some one from Guess answer my questions and give me a solution for this case.

Transaction: 197167

Store: 3113

Register: 6

Date: July 31, 2016

Please contact me.

Best regards,

Juliana

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of guess genevia handbag and associated monetary loss in the amount of $5405. Guess needs to issue a full refund according to poster's claims.

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