Bought a sleeveless top small size but after wearing it sleeveless parts too big for a small so went to return it for exchange and was told I had no tags and top worn so could not return it. I had the top for particular 2hrs. Horrible Return policy with the current...Read more
I order a jumpsuit online almost 2 weeks ago I call and talk to several customer agents they give me 3 different excuses why I haven't receive the jumper. When i call today they said my order was out of stock I've always shopped on online and when something is not in...Read more
Every single purse and bag I bought from guess starts peeling off maximum 2 months after I buy it. No matter how many chances I give this brand, it always fails me! The bags suffer from discoloration and peeling especially on handles. The purses look like a mess with...Read more
Guess Customer Care Review
Molto disorganizzati col nuovo sistema di reso, non applicabile *** le poste italiane. Mancanza di comunicazione fra i membri del costumers care. Mai più acquisti online.
Guess Pants Review
bought these faux leather Neil joggers. nice look and fit but the material is so fragile that after sitting in the the seat and crotch seam has pulled away and stretched. now there are hufe holes.These are not tight but loose hence joggers. i got them on sale but they sell for $110. Got two wears out of them now garbage. Over priced cheaply made.
Guess Manager Review
don't ever go to queens borough guess because manager is very arrogant and stubborn...
Short Review on June 29, 2016
I returned an item two days ago that I purchased a week ago. I payed using a credit card. I have yet to see the credit on my card.
Just garbage BAD Asst Management, needs training in customer and employee services, Time management of personnel in scheduling, Your store at the St Augustine Outlet Mall, My wife had a bad experience with your management there dealing with the employee getting off at...Read more
I didn't like
- Customer and employee service
This company needs to get it together. I love guess but my last experience was a complete shenanigan. I had ordered a pair of shoes for pick up at one Guess store located on fifth avenue in Manhattan. The size didnt fit well so i asked for another size. Once i was...Read more
Bought a purse at Macy's back in August 2016 went to return at the handles look like they are dry rotted they all cracked only use thepurse for certain occasions. I try to return it I didn't have a receipt I just want to exchange it they gave me the runaround I got in...Read more
I ordered from guess they advertised for the free gifts I ordered at about 11 am they emailed me at 1110 saying umbrella not available then 1115 get another email advertising the same again and the email says they will find a better replacement call they are closed...Read more
i ordered a item in guess.ca and they have this promo if you buy 75.00 u get a gift and 125.00 u also get a gift. at first i only want to buy an item for my kids thst could total a 50.00 but as there current promo i ended up spending a 150.00(inc. tax). the problem is...Read more
Hi.. i bought 2 tops from the kids section in the promotion period that took place in the store of cairo and i went to exchange the size as they didnt fit my girl and as the cashier told me that i can exchange within 14 days and then they told me that i have to pay for...Read more
Alexandria, Al Iskandariyah
I didn't like
- Rude people
My husband bought a Guess pair of jeans at the The Bay Canada, New Market store in Ontario during the month of October 2016. When he tried the jeans in the store, the pants were long and required to be shortened. I'm a seamstress and thought it would be easy to fix. ...Read more
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