I tried contacting them multiple times. I received a jumpsuit with only one strap.
They promised they gonna send the strap so I was waiting and have the item tailored now. I called again after a month and they told me they don't have the strap anymore and there's nothing much they can do but to just give me a 50% refund. I can't use the jumpsuit anymore what am I gonna do with it with one strap. And I am left with no other choice.
Never again, Guess. You guys suck. Don't buy from them. All of their customer service representatives suck.
Even the manager and supervisor. They're all useless.
Review about: Guess Jumpsuit.
Reason of review: Damaged or defective.
Monetary Loss: $20.
Preferred solution: Deliver product or service ordered.
I didn't like: Zero customer satisfaction, Customer and employee service, Rude people, Quality.